Permissions
Complete guide to permissions and roles in Cutly. Learn about role-based access control, permission management, and security best practices.
Permissions & Role-Based Access Control
Cutly uses a comprehensive role-based access control (RBAC) system to ensure team members have appropriate access to features and data. Understand how permissions work to maintain security while enabling effective collaboration.
Permission System Overview
Security Features
Access Control
Role Overview
Detailed breakdown of the three main roles and their capabilities.
The account creator with full administrative privileges.
Management role with most privileges except billing.
Basic collaboration role with limited permissions.
Permission Matrix
Detailed permission matrix showing exactly what each role can and cannot do across all features.
Complete Feature Permissions
| Feature / Action | Owner | Admin | Member |
|---|---|---|---|
| Billing & Subscription Management | |||
| Invite Team Members | |||
| Manage Team Members | |||
| Create QR Codes | |||
| Create Short Links | |||
| Edit Short Links | |||
| Delete Short Links | |||
| View Analytics | |||
| Manage Custom Domains | |||
| Create Custom Pages | |||
| Manage API Keys | |||
| Access Team Settings |
Security Features
Advanced security features that protect your team and data through the permission system.
Data Isolation
Each tenant's data is completely isolated from other tenants, ensuring privacy and security.
Isolation Features:
- • Tenant-based data separation
- • No cross-tenant data access
- • Secure API endpoints
- • Encrypted data transmission
Access Verification:
- • Every request validates tenant membership
- • Role permissions checked on each action
- • Audit logs for all permission changes
- • Real-time permission enforcement
Best Practices
Security and management best practices for team permissions and role management.
Security Best Practices:
- • Follow principle of least privilege
- • Regularly audit team member permissions
- • Remove inactive members promptly
- • Use appropriate roles for each team member
- • Monitor permission change activities
- • Document role assignments and reasons
- • Review permissions during team changes
Security Mistakes to Avoid:
- • Granting admin access unnecessarily
- • Sharing login credentials between users
- • Ignoring permission violation alerts
- • Leaving departing members with access
- • Not reviewing permissions regularly
- • Assuming all team members need same access
- • Overlooking inactive account security
Recommended workflow for managing permissions as your team grows and changes.
Assessment
Evaluate team member responsibilities and required access levels
Assignment
Assign minimum required role for each team member's responsibilities
Monitoring
Regular review of access patterns and permission usage
Adjustment
Update permissions based on changing roles and responsibilities
Role-Specific Guidelines
Owner Guidelines
- • Limit owner access to founders only
- • Use for billing and critical decisions
- • Cannot be transferred or removed
- • Has ultimate responsibility for account
Admin Guidelines
- • Assign to department heads or managers
- • Use for day-to-day team management
- • Can invite and manage other members
- • Ideal for content creation leads
Member Guidelines
- • Default role for most team members
- • Perfect for content creators and analysts
- • Can view and work with existing content
- • Limited administrative capabilities
Troubleshooting
Comprehensive troubleshooting guide for permission-related issues.
Access Denied Errors
When users cannot access features, systematically check these areas:
Permission Errors
When users cannot access features, systematically check these areas:
- • Verify user role assignment in team settings
- • Check if feature requires higher permissions
- • Ensure user account is active and verified
- • Confirm plan supports the requested feature
- • Check for any temporary access restrictions
Permission Debugging Steps
To debug permission issues, check these areas in the dashboard:
- Go to Settings → Team Members
- Verify the user's current role assignment
- Check if the user account is active
- Confirm the feature is available on your plan
- Review the permission matrix above
Quick Permission Check:
- • QR Code Creation: Owner or Admin role required
- • Team Invitations: Owner or Admin role required
- • Billing Management: Owner role only
- • Content Viewing: All roles can view
Role Change Issues
Common issues when trying to change team member roles:
Role Update Problems
Common issues when trying to change team member roles:
- • Cannot change owner role (permanent)
- • Only owners/admins can change roles
- • Role changes require active membership
- • Some features may require app restart
Getting Help
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