Terms of Service
Last updated: October 14, 2025
These Terms of Service ("Terms") govern your use of Cutly's URL shortening service. By using our service, you agree to these terms.
Service Description
Cutly is a URL shortening service that allows users to create shortened links, generate QR codes, manage custom domains, and track link analytics. Our service includes both free and premium subscription plans.
Account Registration and Use
Registration Requirements
- • You must be at least 18 years old or have parental consent
- • Provide accurate and complete registration information
- • Maintain the security of your account credentials
- • Notify us immediately of any unauthorized use
Account Responsibilities
- • You are responsible for all activity under your account
- • Maintain compliance with these Terms
- • Use the service for lawful purposes only
- • Respect intellectual property rights
Acceptable Use Policy
Permitted Uses
- • Creating legitimate business and personal links
- • Marketing and promotional campaigns
- • Educational and informational content
- • Social media and communication
Prohibited Uses
- • Malicious or harmful content
- • Spam or unsolicited messages
- • Copyright infringement
- • Illegal activities or content
- • Phishing or fraud attempts
- • Malware distribution
Content Guidelines
All content linked through our service must comply with applicable laws and regulations. We reserve the right to remove links that violate our policies or terms of service.
Service Features and Limitations
Free Plan Features
- • Basic URL shortening functionality
- • Limited number of short links
- • Basic analytics
- • Standard support
Premium Features
- • Unlimited short links
- • Advanced analytics and reporting
- • Custom domains
- • Team collaboration tools
- • API access
- • Priority support
Service Limitations
- • Links may expire based on plan settings
- • Analytics data retention limits apply
- • Custom domain verification required
- • API rate limits on premium plans
Billing and Subscriptions
Subscription Plans
- • Free: Basic features with limitations
- • Starter: Enhanced features for individuals
- • Pro: Advanced features for professionals
- • Business: Enterprise features for teams
Billing Terms
- • Subscriptions are billed monthly or annually
- • Payment processing handled by Stripe
- • Automatic renewal unless cancelled
- • Prorated refunds for plan downgrades
Cancellation Policy
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial billing periods.
Data and Privacy
Your privacy is important to us. Our data collection and usage practices are detailed in our Privacy Policy.
- • We collect analytics data to improve our service
- • User data is protected with industry-standard security
- • We do not sell your personal information
- • Data retention policies apply as outlined in our Privacy Policy
Intellectual Property
Our Rights
- • Cutly retains ownership of our service and platform
- • Our trademarks and branding are protected
- • Service improvements and features are our property
Your Rights
- • You retain ownership of your content
- • Your short links and data belong to you
- • You can export your data at any time
Service Availability and Disclaimers
Service Availability
- • We strive for 99.9% uptime but cannot guarantee continuous availability
- • Service may be temporarily unavailable for maintenance
- • We are not responsible for third-party service interruptions
Disclaimers
- • Service provided "as is" without warranties
- • We are not liable for indirect or consequential damages
- • Maximum liability limited to amount paid for service
- • We do not guarantee link permanence or availability
Account Termination
By You
- • You may close your account at any time
- • All data will be permanently deleted
- • Active subscriptions will be cancelled
- • No refunds for unused periods
By Us
- • We may suspend or terminate for policy violations
- • Immediate termination for illegal activities
- • 30-day notice for other violations
- • Right to refuse service to anyone
Changes to Terms
We may update these Terms from time to time. Material changes will be communicated via email or through our service. Continued use of our service after changes constitutes acceptance of the new Terms.
Governing Law and Disputes
These Terms are governed by the laws of the jurisdiction where Cutly operates. Any disputes will be resolved through binding arbitration in accordance with our dispute resolution procedures.
Contact Information
If you have questions about these Terms of Service, please contact us:
Email: legal@cutly.xyz
Website: https://cutly.xyz
By using Cutly's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.