Privacy Policy
Last updated: October 14, 2025
Cutly ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our URL shortening service.
Information We Collect
Account Information
- • Email address and password for authentication
- • Full name and profile information
- • Organization/tenant name and settings
- • Profile picture and website URL (optional)
Service Usage Data
- • Short links created and their original URLs
- • Custom aliases and link settings
- • QR codes generated and their configurations
- • Custom domains and their verification status
- • API keys and usage statistics
Analytics and Tracking Data
- • Click analytics including IP addresses (anonymized)
- • Device type, browser, and operating system information
- • Geographic location (country and city level)
- • Referrer information and click timestamps
- • User agent strings for device identification
Payment and Billing Information
- • Stripe customer IDs and subscription details
- • Plan type and billing cycle information
- • Payment history and invoice data
- • Subscription status and renewal dates
Team Collaboration Data
- • Team member invitations and acceptances
- • User roles and permissions within organizations
- • Collaboration history and activity logs
How We Use Your Information
Service Provision
- • Create and manage your short links
- • Generate and customize QR codes
- • Process custom domain requests
- • Manage team collaborations
Analytics and Insights
- • Provide click analytics and performance metrics
- • Generate reports on link performance
- • Optimize service functionality
- • Detect and prevent abuse
Account Management
- • Authenticate users and manage sessions
- • Process subscription upgrades/downgrades
- • Handle billing and payment processing
- • Manage team permissions and access
Communication
- • Send team invitation emails
- • Provide customer support
- • Send service updates and notifications
- • Handle billing communications
Data Sharing and Disclosure
Third-Party Services
We use the following third-party services to provide our functionality:
- • Supabase: Database and authentication services
- • Stripe: Payment processing and billing
- • Resend: Email delivery services
- • IP Geolocation Services: For geographic analytics
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
Data Security
Security Measures
- • Encrypted data transmission (HTTPS/TLS)
- • Secure password hashing (bcrypt)
- • Row-level security policies
- • Regular security audits
Access Controls
- • Role-based access control
- • API key authentication
- • Session management
- • Multi-tenant isolation
Data Retention
- Account Data: Retained while your account is active, deleted upon account closure
- Short Links: Retained according to your settings, can be manually deleted
- Analytics Data: Retained for 2 years for service improvement
- Payment Data: Retained as required by financial regulations
- Team Data: Retained while team exists, deleted upon team dissolution
Your Rights
Access and Control
- • Access your personal data
- • Update account information
- • Delete your account
- • Export your data
Privacy Controls
- • Control analytics tracking
- • Manage team permissions
- • Set link privacy options
- • Opt out of communications
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@cutly.xyz
Website: https://cutly.xyz
This Privacy Policy is effective as of the date listed above and may be updated periodically. We will notify you of any material changes through our service.