Team & Collaboration
Complete guide to team management and collaboration features in Cutly. Learn how to invite members, manage permissions, and collaborate effectively on your projects.
Introduction to Team & Collaboration
Cutly's team collaboration features enable you to work together with your colleagues, share link management responsibilities, and maintain organized workflows. Build powerful teams with role-based permissions and streamlined invitation processes.
Quick Start Checklist
Get your team up and running with these essential steps.
Organize your team with role-based access control. Invite members, assign permissions, and manage collaboration across all your link management projects.
- • Collaborative link management
- • Role-based access control
- • Streamlined workflows
- • Centralized analytics and reporting
Team Features Overview
Member Management
Collaboration Tools
Plan Requirements
Quick Start Guide
Set up your team and start collaborating in just a few steps.
Prerequisites
Plan Requirement
Team collaboration features require a Pro or Business plan. Free plans are limited to single-user access.
Step 1: Invite Team Members
Navigate to Settings → Team Members and invite colleagues via email. Only owners and admins can send invitations.
1// Invite a team member via API
2const response = await fetch('/api/team-members/invite', {
3 method: 'POST',
4 headers: {
5 'Content-Type': 'application/json',
6 },
7 body: JSON.stringify({
8 email: 'colleague@example.com',
9 role: 'member' // or 'admin'
10 })
11});
12
13const result = await response.json();
14console.log('Invitation sent:', result.data);Step 2: Assign Roles
Choose the appropriate role for each team member based on their responsibilities.
Owner
- • Full access to all features
- • Billing and plan management
- • Team member management
Admin
- • Manage links and QR codes
- • Invite team members
- • View analytics
Member
- • View links and analytics
- • Basic link operations
- • Limited permissions
Roles & Permissions
Detailed breakdown of roles and their associated permissions.
Full administrative access to all features.
- Manage billing
- Invite members
- Manage all content
- View all analytics
- Delete team
Management access without billing control.
- Manage billing
- Invite members
- Manage all content
- View all analytics
- Delete team
Basic access for collaboration.
- Manage billing
- Invite members
- Limited content access
- View analytics
- Delete team
Troubleshooting
Common issues and solutions for team management.
Cannot Send Invitations
Common Causes:
- • Free plan limitations
- • Insufficient permissions (not owner/admin)
- • Trying to invite existing users
- • Invalid email address
Solutions:
- • Upgrade to Pro or Business plan
- • Ensure you have admin or owner role
- • Use email addresses not associated with Cutly accounts
- • Verify email format is correct
Invitation Not Received
Email Delivery Issues
Check spam folder and ensure the email address is correct. Invitations expire after 7 days.
- • Check spam/junk folder
- • Verify email address spelling
- • Resend invitation if expired
- • Contact support if issues persist
Getting Help
Email Support
Get detailed help via email
support@cutly.com
Response within 24 hours
Live Chat
Instant help from our Chatbot
Available 24/7
Pro+ users only
Documentation
Comprehensive guides and examples
Always Available
Self-service help
Can't find what you're looking for? Contact our support team